1 Answers

When can a known error record be raised?

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ITIL

When can a known error record be raised?
1. At any time when it would be useful to do so
2. After a workaround has been found

A.
2 only

B.
1 only

C.
Neither of the above

D.
Both of the above

1 Answers



  1. checkmin on Mar 08, 2013 Reply

    Answers: D
    Both of the above

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